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The daily pen.

Penquin is a full-service, independent advertising agency

We offer unique integrated marketing solutions that connect people and make them feel part of something bigger. Experiences are the soul of our creative thinking. They inspire us to tell stories that stir emotions, instil belief, and help you build long-lasting, authentic relationships with your customers.

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Ryan Nofal & Sean Devlin

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Report card: how to grade your client service team [CHECKLIST]

Posted by Ryan Nofal & Sean Devlin on August 23, 2018 at 7:08 PM

Imagine if you could grade your client service team at your advertising agency, giving them a report card on their service. What would you score them on, and how would you rate them on these characteristics?

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Topics: Marketing

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